Amongst the hottest innovation trends today, Blockchain is often mentioned. Although Blockchain is often just associated with cryptocurrencies like Bitcoin, this technology has enormous potential to impact the future customer experience. From our first collaborative Blockchain project, we've learned that countless insurance use cases are ripe for exploration. These use cases span from back office improvements, fraud detection, to positively impacting the role of insurance from the consumer's perspective.
Let's take a moment and think about what the future of insurance will look like once Blockchain is widely used and implemented.