Blog & News

[Chatbot Series: Part 2] A Cookhouse Conversation: BOTFriends & Chatbots

[fa icon="calendar'] Oct 11, 2017 10:50:46 AM / by Jenny Zhang

[fa icon="comment"] 0 Comments

Cookhouse Lab had the pleasure of hosting the BOTFriends team earlier this month as Cookhouse embarked on its first chatbot project. While they were in town, we had the opportunity to sit down with the team to learn more about their story and their thoughts on chatbots, innovation, and the future. Read more on our Q&A session below:

Read More [fa icon="long-arrow-right"]

[Chatbot Series: Part 1] The Chatbot Impact in Insurance

[fa icon="calendar'] Sep 28, 2017 11:24:09 AM / by Jenny Zhang posted in innovation, chatbots, artificial intelligence

[fa icon="comment"] 0 Comments


Artificial intelligence (AI) dates back to the year 1950, when Alan Turing developed the Turing test to evaluate a machine’s ability to exhibit intelligent behaviour that could be equivalated to those of humans. Since then, the field has exploded. 

In businesses today, AI can be found in many forms including intelligent conversational chatbots. These bots are becoming increasingly popular, with over 30,000 chatbots (as of 2016) existing on various messaging interfaces. These chatbots cater to an audience of 4.1 billion users, most of whom are on these platforms every day.

Read More [fa icon="long-arrow-right"]

Machine Learning Innovation Challenge - What Can Be Accomplished in 24 Hours?

[fa icon="calendar'] Sep 21, 2017 3:49:52 PM / by Jason Yu, Innovation Chef posted in innovation challenge, machine learning

[fa icon="comment"] 0 Comments

What can you accomplish in 24 hours when you bring together a group of curious thinkers?

Cookhouse Lab hosted our first free Innovation Challenge Event last week and the topic of interest was machine learning. Machine learning has been a definite hot topic for manual process optimization in any industry, and our participants were taken through a condensed Cookhouse Lab innovation sprint towards creating insurance specific use cases. 

Read More [fa icon="long-arrow-right"]

Drone Insurance: Learnings & Wrap Up

[fa icon="calendar'] Sep 6, 2017 4:36:20 PM / by Rhiannon Snell, Innovation Chef posted in drones, drone insurance

[fa icon="comment"] 0 Comments

The Cookhouse Lab Drone Insurance project launched on Monday 31 July. The purpose of this four-week project was to identify how to best insure drones, given that there is currently a lack of data which is preventing insurers from being able to launch products tailored to the risk requirements of individual drone users.

Read More [fa icon="long-arrow-right"]

Behind the Scenes: A Week Inside Cookhouse Lab

[fa icon="calendar'] Aug 31, 2017 4:27:31 PM / by Jenny Zhang posted in cookhouse lab

[fa icon="comment"] 0 Comments

At Cookhouse Lab, we believe that innovation is created at its best through an open collaborative model with peers, partners, and start-ups in the insurance industry. This methodology combined with a global and diverse team of insurance and functional experts, ensures that every day at the lab is a new and meaningful experience for all our members.

Recently, I had the pleasure of sitting down with both of our Innovation Chefs, Rhiannon Snell and Jason Yu to get the inside scoop on life inside the lab. Keep reading to find out more! 

Read More [fa icon="long-arrow-right"]

Millennials are not Interested in Life Insurance: Learnings & Wrap Up

[fa icon="calendar'] Aug 23, 2017 2:14:28 PM / by Rhiannon Snell, Innovation Chef posted in millennials

[fa icon="comment"] 0 Comments

The “Millennials Are Not Interested In Life Insurance?!” project took place over four weeks at the Cookhouse Lab, Toronto. This blog details the final two weeks of the project.

At the beginning of Week 3, the team ran a second workshop to test their problem statement, and help prioritize the needs of their customers. Millennial workshop participants stated that they did not like the idea of protecting their current lifestyle, as they expected their life to be constantly changing over the next several years. They also rejected the idea of wanting “immediate” value, instead preferring value generally. Based on this feedback, a third problem statement was developed, and subsequently validated in a workshop during Week 4:

Read More [fa icon="long-arrow-right"]

Risk Exposure Data Warehouse - Learnings and Wrap Up

[fa icon="calendar'] Aug 21, 2017 3:54:12 PM / by Rhiannon Snell, Innovation Chef posted in innovation, risk exposure, data warehouse, risk exposure data warehouse

[fa icon="comment"] 0 Comments

Cookhouse Lab completed its first taster session at the beginning of this month, with the goal of enabling participants to experience Design Thinking at Cookhouse Lab, whilst opening collaborative discussion on a key industry topic. The session lasted two days in total (which included a final presentation and BBQ) and focused on the topic of a risk exposure data warehouse (REDW). 

Read More [fa icon="long-arrow-right"]

Delays in APS Project - Learnings and Wrap Up

[fa icon="calendar'] Aug 15, 2017 1:24:42 PM / by Jason Yu, Innovation Chef posted in innovation, delays in aps

[fa icon="comment"] 0 Comments

It has been six months since the Cookhouse Lab opened its doors to the insurance industry with the vision of making insurance better.  There have been several amazing co-creation projects to date including Insurance Loyalty & Rewards and Blockchain Use Cases For Insurance.  Each of these produced valuable outputs for the individual participating member insurance companies, and the Delays in APS project was no different. This project is the first since the inception of our lab (though we anticipate many more) that delivered a solution scope for an industry minimum viable product.

Read More [fa icon="long-arrow-right"]

Who Can Innovate?

[fa icon="calendar'] Jul 18, 2017 9:10:41 AM / by Rhiannon Snell, Innovation Chef posted in innovation, innovate

[fa icon="comment"] 1 Comment

At Cookhouse Lab, our goal is to accelerate insurance innovation through open collaboration. We aim to do so through our various innovation projects, which are focused co-creations amongst project members.

Read More [fa icon="long-arrow-right"]

Delays in APS: Project Update

[fa icon="calendar'] Jun 27, 2017 9:53:27 AM / by Jason Yu, Innovation Chef posted in innovation project progress

[fa icon="comment"] 0 Comments

We have now passed the halfway point of our Delays in Attending Physician Statement (APS) project journey. Last week, the project team hosted an update breakfast to discuss the progress that has been made so far.
Read More [fa icon="long-arrow-right"]

Subscribe to Email Updates